All case studies
TechnologySREDevOps
Startup implements SRE practices
A Series A startup needed to establish SRE foundations to support their growth from 10 to 100 employees while maintaining reliability.
Yes
SLOs defined
100%
Monitoring coverage
Established
On-call rotation
Documented
Incident process
The challenge
- No formal operations or SRE practices
- Founders handling all operational issues
- No monitoring—blind to system health
- Scaling fast with reliability concerns
- No incident response process
Our approach
- Assessed current operational maturity
- Implemented comprehensive monitoring and alerting
- Defined SLOs aligned with business objectives
- Created incident response procedures
- Established on-call rotation with runbooks
- Trained team on SRE practices and tooling
Results
- Clear visibility into system health and performance
- Founders no longer sole responders to issues
- Incident response process reduces chaos
- Foundation for reliable scaling
Technology stack
DatadogPagerDutyAWSTerraformSlack
Next steps
- Expand SLO coverage
- Implement error budgets
- Chaos engineering program